Customer Service
Long Island City, NY, USA

Elevator Service Dispatcher

Job Description:

We are seeking an Elevator Service Dispatcher to join our team! We are offering an entry level position with growth potential for motivated individuals who show a strong work ethic, attention to detail and a willingness to learn on the job.

Responsibilities:

• Dispatch elevator technicians as required
• Perform data entry
• Answer inbound telephone calls and direct as appropriate
• Assign mechanics through the company’s field management system
• Communicate with customers as necessary
• Communicate with field technicians as necessary
• Perform all general office tasks and filing as required
• Forward service requests via email to the appropriate parties
• Track and reconcile technician time tickets and payroll records

Qualifications:

• Previous experience in office administration or other related fields
• Ability to prioritize and multitask
• Ability to work under pressure and multitask
• Excellent written and verbal communication skills
• Proficient in Microsoft Excel, Outlook, Word
• Strong attention to detail
• Strong organizational skills
• Full-time availability required; must be flexible and able to work all shifts, including days, evenings, weekends, and holidays as needed

Job Type: Full-time

Pay: $40,000.00 – $60,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person

Please submit your request along with a resume to careers@nouveauelevator.com