With over 38 years of experience, 1,200+ employees, and more than 12,500+ elevators under our care, Nouveau Elevator is the nation’s premier independent vertical transportation servicing organization. Proudly family-owned and operated, we specialize in high-demand, high-traffic environments across the United States. From airports and landmark properties to major hospital networks, we are one of the most recommended elevator service partner nationwide—maintaining an industry-leading customer retention rate of over 99%.

Nouveau provides complete vertical transportation solutions tailored to regional building codes and compliance standards. Our core services include essential elevator maintenance, rapid repairs, full installations, replacements, and state-of-the-art modernizations. Backed by a dedicated code and testing department, we ensure your equipment meets all municipal safety requirements. Additionally, our specialized escalator division manufactures, installs, and maintains Nouveau packaged equipment using non-proprietary components to guarantee maximum uptime, compliance, peace of mind, and safety.

With Nouveau, our unique structure provides a level of service that is unmatched in the marketplace—reflected in our industry-leading 99%+ customer retention rate. When you call us, you get 24/7 direct access to a live professional who knows your specific building. And, unlike other providers, we can be on-site almost immediately, without any red-tape or time-consuming processes.

Don’t want to wait months for parts? Our 70,000 square foot inventory contains every part imaginable, ready for you instantly. And our size and scale enable us to provide our clients with easy access to every manufacturer in the industry.

When it comes to technology, Nouveau is always ahead of the curve. We are continuously monitoring, troubleshooting, and upgrading your vertical transportation platform to meet the ever-changing needs of your passengers.

Our family-instilled commitment is to serve each of our building’s vertical and horizontal transportation needs better than any other company in the U.S. Nouveau promises to get your people where they need to be—safely, timely, and hassle-free.